{"id":6234,"date":"2025-01-25T16:42:17","date_gmt":"2025-01-25T15:42:17","guid":{"rendered":"https:\/\/bohinj-riverhouse.si\/terms-and-conditions\/"},"modified":"2025-03-14T17:34:41","modified_gmt":"2025-03-14T16:34:41","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.bohinj-riverhouse.si\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6234\" class=\"elementor elementor-6234 elementor-5188\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b540cc6 e-con-full e-flex e-con e-parent\" data-id=\"b540cc6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14b2bf2 elementor-widget elementor-widget-spacer\" data-id=\"14b2bf2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3848f92 single-page-post-title-wrapper elementor-widget elementor-widget-heading\" data-id=\"3848f92\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp;<br>Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a0be45 home-section-3 e-flex e-con-boxed e-con e-parent\" data-id=\"5a0be45\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bad81f0 e-con-full col-1 pad-l pad-r e-flex e-con e-child\" data-id=\"bad81f0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61137c9b brown-breadcrumbs elementor-widget elementor-widget-breadcrumbs\" data-id=\"61137c9b\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.bohinj-riverhouse.si\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2130628 home-section-3 highlited-section e-flex e-con-boxed e-con e-parent\" data-id=\"2130628\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f1328b1 e-con-full col-1 pad-l e-flex e-con e-child\" data-id=\"f1328b1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9dc7b0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e9dc7b0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>About<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aee0e11 e-con-full pad-r e-flex e-con e-child\" data-id=\"aee0e11\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f4dd9e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0f4dd9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Below are the general terms and conditions applicable to your stay at our guesthouse. Please read them carefully, as by making a reservation and using our services, you agree to the stated provisions. Our goal is to provide a pleasant and safe environment for all guests, so we kindly ask you to respect these rules.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a6b37d mid-padding e-flex e-con-boxed e-con e-parent\" data-id=\"0a6b37d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5eae5fd e-con-full e-flex e-con e-child\" data-id=\"5eae5fd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d6ff4 elementor-widget elementor-widget-text-editor\" data-id=\"f8d6ff4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHouse Rules and\nGuest Guidelines\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9763b34 e-con-full e-flex e-con e-child\" data-id=\"9763b34\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eea52df elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"eea52df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Check-In and Check-Out:<\/strong><br \/>Check-in is generally available after 3:00 PM, and check-out must be completed by 10:00 AM on the day of departure. Early arrivals or late departures can be arranged upon request (please contact us 24 hours in advance). These services depend on availability and may include an additional fee.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a15afdc elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"a15afdc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Peace and Respect for Other Guests:<\/strong><br>To ensure a pleasant stay for everyone, we kindly ask all guests to maintain a quiet and respectful demeanor in the guesthouse, rooms, and common areas. Noise should be kept to a minimum, especially during nighttime hours (10:00 PM to 6:00 AM).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2009d elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"dc2009d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Smoking Policy:<\/strong><br \/>Smoking is not permitted in the rooms, wellness area, or any indoor spaces. Designated outdoor areas are available for guests who wish to smoke. Violations of the indoor smoking ban may result in additional charges for deep cleaning of the room.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eed5d1a elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"eed5d1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Responsibility for Damage:<\/strong><br \/>Guests are required to handle the guesthouse\u2019s property and equipment with care and consideration. In the case of intentional damage or negligence, we reserve the right to charge for the repair or replacement of damaged items.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37a67cf elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"37a67cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Safety and Personal Belongings:<\/strong><br \/>Guests are responsible for the safety of their personal belongings. The guesthouse does not accept liability for lost, stolen, or damaged items unless it is proven to be due to our negligence. We recommend storing valuables in a safe (if available) or keeping them under your supervision.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-918e2a4 mid-padding e-flex e-con-boxed e-con e-parent\" data-id=\"918e2a4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc37258 e-con-full e-flex e-con e-child\" data-id=\"cc37258\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e13fab7 elementor-widget elementor-widget-text-editor\" data-id=\"e13fab7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Cancellation and<br \/>Refund Policy for<br \/>Reservations:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7a6f11 e-con-full e-flex e-con e-child\" data-id=\"a7a6f11\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4dc880 elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"d4dc880\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Reservation Cancellation:<\/strong><br \/>All changes, cancellations, and refund requests for the prepayment must be submitted in writing via email to <a rel=\"noopener\">info@bohinj-riverhouse.si<\/a>. The cancellation becomes effective on the day Bohinj River House receives the guest&#8217;s email.<\/p><p><strong>Cancellation Policy:<\/strong><\/p><ul><li>Cancellations submitted up to 14 days prior to arrival: The guest will receive a 50% refund of the prepayment.<\/li><li>Cancellations submitted 14 days or less before arrival, or in case of no-show: Bohinj River House retains the full prepayment.<\/li><li>Bohinj River House reserves the right to determine other conditions for changes and cancellations based on the circumstances. The guest will be informed of such conditions before confirming the reservation.<\/li><li>In the event of early departure, the remaining days of the stay will be charged in full.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e21a146 elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"e21a146\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Shortened Stay or Early Departure:<\/strong><br \/>If guests shorten their stay or leave before the agreed departure date, we reserve the right to charge the full amount of the originally agreed stay unless otherwise arranged in advance.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3952395 elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"3952395\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>No-Show:<\/strong><br \/>If a guest does not arrive on the reserved date and fails to inform the guesthouse, we reserve the right to charge at least one night&#8217;s stay or the amount specified in the confirmation document, as well as cancel the remaining reservation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae0408e elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"ae0408e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Exceptions:<\/strong><br \/>Special packages, promotional offers, or seasonal rates may include different cancellation terms. These will be clearly stated at the time of booking and take precedence over the general terms. In cases of force majeure (e.g., weather emergencies, natural disasters), we will endeavor to find the best possible solution to modify or cancel the reservation without unnecessary costs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71983b7 mid-padding e-flex e-con-boxed e-con e-parent\" data-id=\"71983b7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13cef06 e-con-full e-flex e-con e-child\" data-id=\"13cef06\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2238b08 elementor-widget elementor-widget-text-editor\" data-id=\"2238b08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pet-Friendly Terms and Additional Fees<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14f03e4 e-con-full e-flex e-con e-child\" data-id=\"14f03e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de6106f elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"de6106f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>At Bohinj River House, we are animal lovers, and four-legged companions are more than welcome here.<\/p><p>The number of pet-friendly rooms is limited, so we kindly ask you to indicate your pet during the booking process or contact us directly to check availability. Unfortunately, staying with a pet in standard rooms is not possible.<\/p><p>A pet fee is charged according to the current price list. To ensure a safe and comfortable stay for all guests, we kindly ask you to follow these guidelines:<\/p><ul><li>We welcome small to medium-sized dogs (exceptions are made for guide dogs).<\/li><li>Only one pet is allowed per room.<\/li><li>Dogs must be on a leash or in a carrier in public areas.<\/li><li>Pets must not be left unattended in the room.<\/li><li>Pet owners are responsible for any material damage caused by their animals.<\/li><li>Pets are not allowed in the wellness area.<\/li><li>In case of excessive noise (e.g., barking) that disturbs other guests, we may regrettably ask you to leave the hotel.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e189636 mid-padding e-flex e-con-boxed e-con e-parent\" data-id=\"e189636\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-94f919f e-con-full e-flex e-con e-child\" data-id=\"94f919f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5796f elementor-widget elementor-widget-text-editor\" data-id=\"0d5796f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFinal <br>Provision\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00e3173 e-con-full e-flex e-con e-child\" data-id=\"00e3173\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee0c21c elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"ee0c21c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>The general terms and conditions are designed to ensure a pleasant, safe, and respectful experience for all guests. If you have any questions or require additional clarification, please feel free to contact us via phone or email. By making a reservation, the guest confirms that they are familiar with these terms and agree to abide by them.<\/strong><\/p><p><strong>General terms and conditions apply from 13.06.2025 onwards.<\/strong><\/p><p><strong>Thank you for choosing our guesthouse, and we wish you a pleasant stay!<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd3c6c8 mid-padding e-flex e-con-boxed e-con e-parent\" data-id=\"fd3c6c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d8b9bc e-con-full e-flex e-con e-child\" data-id=\"7d8b9bc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7e40d elementor-widget elementor-widget-text-editor\" data-id=\"ee7e40d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCompany Information\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1671ec e-con-full e-flex e-con e-child\" data-id=\"f1671ec\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca85a3a elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"ca85a3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Stanovanjska hi\u0161a d.o.o.<\/strong><\/p><p>Litostrojska cesta 44E<br \/>1000 Ljubljana<br \/><strong><br \/>Registration Number<\/strong>.: 7211732000<br \/><strong>VAT ID<\/strong>: SI57448078<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp;Conditions About Below are the general terms and conditions applicable to your stay at our guesthouse. Please read them carefully, as by making a reservation and using our services, you agree to the stated provisions. Our goal is to provide a pleasant and safe environment for all guests, so we kindly ask you to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6234","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/pages\/6234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/comments?post=6234"}],"version-history":[{"count":10,"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/pages\/6234\/revisions"}],"predecessor-version":[{"id":10345,"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/pages\/6234\/revisions\/10345"}],"wp:attachment":[{"href":"https:\/\/www.bohinj-riverhouse.si\/en\/wp-json\/wp\/v2\/media?parent=6234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}